TITLE: INTERIM INDIVIDUAL GIVING MANAGER
REPORTING TO: Head of Development
TYPE OF CONTRACT: Full Time, Specified Purpose Contract (to **Apply on
the website** July *), **Apply on the
website**.5 hours per week. Open to 4 day working week.
SALARY: € *,**Apply on the
website**-€ *, *,
commensurate with experience.
LOCATION: Flexible working a mix of home/office based (at least two
days office based per week) is facilitated and embraced. Candidates
must be resident in Ireland. DEBRA Ireland Office is based at
Butterfly Cottage, 8 Clanwilliam Terrace, Dublin 2.
DEBRA Ireland is the national charity established in **Apply on the
website** to provide patient support services and to drive research
into treatments and cures for those living with the genetic skin
condition, epidermolysis bullosa (EB). EB can be an extremely severe
and painful, rare, skin-blistering condition, which leaves the skin as
fragile as the wings of a butterfly. Even gentle contact can cause
devastating wounds. EB has been described by a Consultant
Dermatologist in Our Lady’s Children’s Hospital as “easily the
most debilitating and devastating disease I have ever seen.” Many
of our patients who survive childhood face the frightening reality
that they could develop a very aggressive form of skin cancer, due to
the constant breakdown of their skin.
We are a patient-led charity, with an ambitious and passionate team,
who care deeply about the patients and families we work on behalf
of. We actively live our core values of Togetherness,
Person-Centredness, Passion, Boldness, Integrity, with people at the
heart of everything we do.
The Board of DEBRA Ireland have just approved a new 3-year
organisational strategy. This significant and ambitious strategy is
underpinned by fundraising development that will build on our
sustainable income, while embracing innovation and digital
transformation. A new fundraising strategy development process is
about to be initiated, which will include growth strategies for
individual giving.
The Interim Individual Giving Manager is a contract role to cover
personal leave, managing a team of two passionate and talented
fundraising professionals. This presents an exciting opportunity for
a highly motivated, experienced, and creative, fundraising manager.
Having achieved substantial growth in the past two years with the
introduction of a comprehensive Direct Mail programme, individual
giving is identified as a key element in our fundraising portfolio,
with significant potential. This role will appeal to a target
driven, compassionate individual, motivated to grow our donor base,
while building on the excellent donor care embraced within our team.
MAIN DUTIES AND RESPONSIBILITIES
FUNDRAISING STRATEGY & GROWTH
* Lead, develop, and implement a new strategy and implementation plan
for Individual Giving across all channels, incorporating cash and
regular donors, direct mail, legacy and taxback.
* Create a campaign schedule outlining multi-channel integrations
for all direct marketing and donor development activities, including
audiences, costs, volumes, response rates and average gift.
* Actively explore opportunities for income diversification,
demonstrating thought leadership on new methods of fundraising from
individual giving, with focus on donor acquisition channels and
digital growth.
* Work cross functionally with Family Support, Research and Advocacy
to gather compelling storytelling content, developing these into
engaging stories to inspire donors and leverage across acquisition and
retention.
* Lead on the development and implementation of a Regular Giving
programme, ensuring excellent donor care and identifying for
opportunities acquisition, upgrade and reactivation campaigns.
* Create and manage print and digital (email and social) donor
journey and tailored communications to improve donor retention, repeat
gifting and income KPI’s.
* Develop and manage newly emerging legacy giving programme.
* Review taxback programme and look to build on recent growth,
seeking progression both in donor engagement and internal processes.
* Explore face-to-face fundraising as a potential regular giving
recruitment programme. Management of pilot programme if deemed
viable, to include agency recruitment and management, reporting, and
creation of a regular giver recognition programme.
DONOR CARE & DATA MANAGEMENT
* In collaboration with Individual Giving Executive, manage set up,
creative management, production and data targeting of supporter impact
and retention campaigns including welcome journey, newsletter,
surveys, gratitude communications, and ongoing donor journey
development.
* Proactively engage in donor behaviour analysis and development to
better understand DEBRA Ireland’s donor base.
* Oversee management of CRM system, guiding and supporting
Fundraising Administrator in seeking efficiencies, improving data
quality and ensuring CRM system is optimised and donor data is managed
in line with GDPR and DEBRA policies.
* Uphold transparency and adherence to best practice, ensuring DEBRA
Ireland complies with the Guidelines for Charitable Organisations on
Fundraising from the Public, giving operational and strategic support
to ensure that the best data protection principles are adhered to.
LEADERSHIP & TEAM
* Management of the Individual Giving team (two direct reports).
* With Head Development, develop and implement Fundraising strategy
and budgets, using experience and historical data to create detailed
campaign and activity plans.
* Work alongside other fundraising team members to assist in
delivering DEBRA’s key fundraising and advocacy campaigns, primarily
in relation to data and donor communication management.
* Collaborate with all internal teams, departments and external
agencies as appropriate to build and develop relationships.
* Provide support to other fundraising team members and the wider
DEBRA Team where needed.
PERSON SPECIFICATION
TECHNICAL REQUIREMENTS
* Minimum five years’ experience in an individual giving
fundraising role or similar.
* Experienced people manager with a proven track record of
motivating and empowering people and teams to reach their potential
and exceed goals.
* Experience in direct marketing fundraising, with demonstrated
expertise in direct mail, digital fundraising and acquisition
campaigns.
* Proven experience of driving successful taxback and legacy giving
programmes.
* Demonstrated experience developing and implementing effective
multi-audience, donor-centred supporter journeys.
* Proven experience of fundraising innovation and new product
development.
* Experience in managing suppliers and agencies.
* Experience in database management, data extraction and
segmentation. Knowledge of RE NXT an advantage.
* Clear and established programme management experience, with proven
ability to manage multiple projects, prioritise time and resources and
thrive in a fast-paced, dynamic working environment.
* Fluency in written and spoken English.
LEADERSHIP AND PERSON REQUIREMENTS
* Demonstrates leadership with empathy, trust, positivity, and
ambition.
* Pro-active growth mindset, embracing feedback and development
opportunities.
* Excellent communication and interpersonal skills, with proven
experience building relationships with diverse stakeholder groups, and
building cohesive cross-functional relationships.
* Demonstrated flexibility, resiliency, and emotional agility, with
a high level of self-awareness.
* A passion for making donors feel valued, engaged and connected.
* Proven problem-solving and process improvement abilities.
* Strong empathetic nature, with a genuine passion and care for
DEBRA Ireland’s community of EB families, volunteers and supporters.
* Warm, collaborative, enthusiastic, and fun!
BENEFITS
* * days annual leave
* Additional 5 leave days: Good Friday, Christmas Eve, working days
between Christmas-New Year
* Generous paid Sick Leave entitlement
* Employer matched Pension Scheme up to 6%, following 6-month
probationary period
* Employee Assistance Programme
* Bike to Work Scheme
* Opportunity for flexible/hybrid working
APPLICATIONS
Please email your CV and accompanying cover letter outlining your
suitability for the role to **APPLY ON THE WEBSITE** BY 5PM ON FRIDAY
**APPLY ON THE WEBSITE**TH OCTOBER **APPLY ON THE WEBSITE**. Please
ensure to include the following title in the subject line of your
email _‘Application for Individual Giving Manager’_. Informal
enquiries welcomed to Sinead Christian on **APPLY ON THE WEBSITE**
As our organisation evolves to meet our new strategy, and this is a
new role and job description, flexibility will be required as the role
develops. Management reserve the right to amend or change this job
description as required.
First round interviews will take place via video call, w/c **Apply on
the website**th October *. Second round
interviews will be in person, in Dublin, the following week.
Position is subject to Garda Clearance and reference check. Candidates
must be legally entitled to work in Ireland at the time of
application.
We need : English (Good)
Type: Permanent
Payment:
Category: Health
